Shipping costs
Dear Customers,
For your Christmas order please note the follwing order dates. If we receive your parcel order no later than the specified day, we will have your order delivered by Christmas Eve – assuming all ordered items are in stock. Unfortunately we are unable to deliver carrier items, like furniture, on short notice.
• Austria: December 16th
• Belgium: December 16th
• Bulgaria: December 15th
• Germany: December 19th
• Denmark: December 16th
• Estonia: December 12th
• Finland: December 12th
• Greece: December 12th
• Ireland: December 15th
• Latvia: December 12th
• Lithuania: December 12th
• Luxembourg: December 16th
• Netherlands: December 16th
• Portugal: December 15th
• Romania: December 15th
• Spain (mainland): December 15th
• Sweden: December 15th
• Switzerland: December 16th
All other countries: December 5th
Please note that outside the EU, a different delivery address may not be in a country other than the billing address. Unfortunately, we are unable to deliver plants and seeds abroad. For shipments abroad, we charge the actual postage costs - these will be shown to you before you complete your order and are normally sent by DHL to your home address. We are unable to send items by post. For the delivery of furniture and bulky goods abroad, please contact Manufactum Customer Service (phone: +49 23 09 93 90 95).
For items that cannot be sent as a standard parcel due to their dimensions (bulky goods), the transport service providers charge a service surcharge, which we pass on. The bulky goods surcharge is payable in the amount of €14.00 as soon as at least one bulky goods item is included in the order. If all items with a bulky goods surcharge are returned, we will refund the surcharge. If you have any questions about bulky goods, please also contact Customer Service (phone: +49 23 09 93 90 95).